The Bellows Air Duct & Vent Co. of Chicago Guarantee
We stand behind every air duct cleaning, dryer vent cleaning, and HVAC service we perform in Chicago. Our 90-Day Done Right Promise means if the work isn’t right, we’ll make it right. No paperwork to file, no argument to win, no charge for the return visit. We’ve been serving Chicago homeowners since 2012, and we’ve learned that a guarantee only matters if you actually honor it. That’s why our Done Right Promise is stamped on every job we complete.
When we clean your ductwork in Lincoln Park or repair a seal in Oak Park, we camera-inspect before and after so you see the difference. The price we quote on the phone is the price on your invoice. No bait coupons, no surprise add-ons, no technician negotiating at your door. A square deal: one honest price, shown before we start.
What’s Covered
- Workmanship guarantee. Every duct cleaning, vent clearing, and repair is performed by background-checked, uniformed technicians using professional-grade Rotobrush, Nikro, and Abatement Technologies equipment, and we verify the results with camera inspection.
- Parts and materials. We use Honeywell and Aprilaire products, the same brands serious HVAC contractors specify for their own installations, and we handle all components with the care we’d expect in our own homes.
- Job-site cleanup. Our technicians protect your floors and furnishings while working, and we leave your Chicago home as clean as we found it, including proper containment and disposal of debris removed from your system.
- On-time arrival. We’ll be there when we say, and if we’re running behind, our live office staff, available 24 hours a day, will call you directly, not send an app notification.
- Honest upfront pricing. Your complete cost is disclosed before a single tool is lifted, consistent with our founding promise of no scare tactics and no bait coupons.
Our Satisfaction Promise
If something about our work doesn’t meet your expectations, call us at (877) 502-3903. We’ll return to your Chicago home and make it right at no charge. The 90-Day Done Right Promise is non-negotiable: we don’t require you to fill out warranty paperwork or prove we made a mistake. We stand behind it - no paperwork, no arguing.
Last winter, a homeowner in Hyde Park called because a register wasn’t sealing properly after we’d done duct repair. We were back the next morning, fixed the connection, and ran the camera through again to confirm. No invoice, no discussion about whether it was our fault. That’s how the promise works. Most jobs are completed in a single visit, but if we need to come back, we come back.
The camera inspection before and after every clean gives us both a visual record. You see what was in your ducts, and you see what we removed. If the after footage doesn’t show clear improvement, we keep working until it does. That documentation protects you and keeps our technicians accountable.
Licensed & Insured Backing
Our 90-Day Done Right Promise and upfront pricing commitments rest on proper credentials. We’re licensed and insured, which means if the unexpected happens in your Chicago home, you’re protected and we’re accountable. That paperwork isn’t the guarantee itself, but it’s the foundation that lets us offer a real guarantee instead of empty words.
Insurance and bonding matter in this work. We’re moving heavy equipment through your living space, accessing attic and basement systems, and disturbing years of accumulated debris. Our background-checked technicians carry that coverage on every job, every time, because a guarantee without backing is just a slogan. We’ve been at this since 2012, and we’ve seen what happens when contractors cut corners on coverage. We don’t.
Standing Offers & Discounts
Our guarantee language extends to how we price every service:
- $50 Off Any Repair Over $250 - applied automatically, no coupon code to hunt down
- Free Second Opinion on Any Written Estimate - bring us another company’s quote and we’ll review it honestly
- $89 Seasonal Tune-Up - regular maintenance that catches problems before they need our guarantee
- Permanent 5% Senior and Veteran Discount - no expiration, no seasonal restriction
These aren’t bait-and-switch numbers designed to get our foot in the door. The price we discuss is the price you pay. That’s been true since Ray Dempsey founded the company, and it’s how we still operate across every Chicago neighborhood we serve.
How to Make a Guarantee Claim
Call (877) 502-3903 anytime. A live person answers, 24 hours a day. Describe what isn’t right, and we’ll schedule a return visit. Most callback appointments are set within 48 hours. We don’t ask you to email a form or wait for a manager’s approval. The technician who returns will have your original job notes and camera footage, and they’ll fix the issue or re-clean the section in question.
If you’re unsure whether something qualifies, call anyway. We’ve returned to homes where a homeowner simply wanted us to re-check a vent that seemed noisy after cleaning. Turned out to be normal airflow through a newly cleared register, but we’d rather verify than leave you wondering. No charge for that either.
What Our Guarantee Doesn’t Cover
We’re straightforward about limits. The 90-Day Done Right Promise covers our workmanship and the immediate results of our cleaning or repair. It doesn’t cover new damage to your ductwork from remodeling, pest intrusion after we’ve sealed a system, or filter maintenance you perform (or don’t perform) after we leave. We don’t guarantee your indoor air quality will meet a specific medical standard, because that depends on factors outside our control, including ongoing household habits and external pollution sources common to Chicago’s lakefront and industrial corridor.
We also don’t honor claims against work performed by other companies, even if they used similar equipment. Our camera records are timestamped and job-specific for this reason.
Why Chicago Homeowners Choose a Real Guarantee
Chicago’s climate puts unusual stress on HVAC systems. Summers on the South Side can push attic ductwork past 140 degrees. Winter lake-effect winds force furnaces to cycle constantly. Spring pollen loads, combined with older housing stock in neighborhoods like Bridgeport and Berwyn, mean ducts accumulate debris faster than in milder climates. A guarantee here needs to account for real conditions, not theoretical ones.
We’ve pulled construction debris from 1920s bungalows in Portage Park, decades of pet hair from Lincoln Square two-flats, and one remarkably intact 1970s lunchbox from a dryer vent in Rogers Park. Each job gets the same inspection, the same documentation, and the same promise: done right, and backed in writing for 90 days.
Call (877) 502-3903 to schedule service or ask questions about our guarantee. Estimates are free, pricing is upfront, and a live person will answer, day or night.
Written by Ray Dempsey, Owner at Bellows Air Duct & Vent Co. of Chicago, serving Chicago homeowners since 2012.