Privacy Policy
Effective as of: May 27, 2026
Welcome, and thanks for visiting bellowsairductventchicago.com. This Privacy Policy explains how Bellows Air Duct & Vent Co. of Chicago handles the information you share with us when you browse our site or submit a service request. By using the site or sending us a request, you are accepting the practices described here.
A quick word about what we do: Bellows Air Duct & Vent Co. of Chicago is a home-services marketing and referral company. We advertise home services, collect requests from visitors like you, and pass those requests to independent local businesses that actually perform the work. We do not send our own crews or technicians to any job - every project is handled by one of those independent businesses. That model shapes a lot of what this policy says, so it is worth keeping in mind as you read.
Links to other websites
Our site may include links to third-party websites - for example, pages belonging to businesses in our referral network, manufacturers, or other outside resources. Once you leave bellowsairductventchicago.com, this Privacy Policy no longer applies. Those sites have their own privacy practices, and we are not responsible for what they collect or how they use it. We encourage you to read the privacy notice of any site you visit.
How long we keep your information
We hold onto the information you provide for as long as it takes to coordinate your service request and close the loop with the business handling it. After that, we keep records only as long as we need to for legitimate business purposes - such as resolving a follow-up question or meeting a legal or accounting obligation. When information is no longer needed for any of those purposes, we delete or de-identify it.
Text messaging (SMS) disclosures
When you submit a request through our site, both Bellows Air Duct & Vent Co. of Chicago and the independent business that receives and responds to your request may send you text messages. Those texts - and any calls - may be placed using an automatic telephone dialing system or may use a prerecorded or artificial voice.
- Consent is not required to buy anything. Agreeing to receive calls or texts is never a condition of obtaining any goods or services.
- How often will you hear from us? Message frequency varies depending on the nature of your request and how things are progressing - there is no fixed schedule.
- Carrier charges. Message and data rates may apply based on your mobile plan.
- To stop texts, reply STOP to any message we send. Reply HELP for assistance. Please be aware that opting out of text messages stops those texts but does not automatically cancel other communication about an open service request - if you want all contact to stop, let us know separately.
- Prefer to reach out directly? You can also send opt-out requests or questions about messaging through our contact page.
Updates to this policy
We may revise this Privacy Policy from time to time - for example, to reflect changes in the law or in the way we operate. When we do, the updated version will be posted right here on bellowsairductventchicago.com, and the Last Updated date at the top of the page will change accordingly. We encourage you to check back periodically. Continuing to use the site after a revision is posted means you are comfortable with the updated policy.
Last updated: May 27, 2026
Your state privacy rights
If you live in California, Virginia, Colorado, Connecticut, or Utah - or in another state that has enacted a comparable consumer privacy law - the rights described in this section apply to you.
What rights do you have?
- Know and access the categories and specific pieces of personal information we have collected about you, and learn who received it.
- Correct personal information that is inaccurate.
- Delete personal information we hold about you, subject to certain legal exceptions.
- Portability - receive a copy of your information in a commonly used format.
- Opt out of the sale or sharing of your personal information and of targeted advertising or profiling based on it.
An important note about how our business works: When you submit a service request, the contact details and project information you provide are passed along to the independent businesses that are available to respond. Depending on how your state defines these terms, that transfer may qualify as a sale or a share of personal information. We want to be straightforward about that. If you would prefer that your information not be passed on in that way, please do not submit a service request. If you have already submitted one and want to withdraw or opt out, reach out to us through our contact page - that is the opt-out mechanism we have in place. There is no cookie banner or on-site toggle for this.
How to exercise your rights: Send your request through our contact page. An authorized agent may submit a request on your behalf, but we may ask for written proof of that authorization. We may also need to verify your identity before we can act on any request. We will respond within the timeframe the applicable state law requires.
Appeals: If we decline your request, we will tell you why. You may appeal that decision by responding to our reply or by contacting us again through the contact page, and we will let you know the outcome of that appeal.
No discrimination: Exercising any of these rights will never affect whether you can use our site, the price of anything, or the quality of any assistance you receive from us.
Children under 13
Our website is intended for adults seeking home-service quotes and referrals - it is not directed at children under the age of 13. We do not knowingly collect personal information from anyone in that age group. If you believe a child has submitted information to us, please let us know through our contact page and we will delete it promptly.
What information we collect
We collect two broad categories of information.
What you tell us directly. When you fill out a quote or service-request form, use a chat feature, or call us, we collect whatever you share - typically your name, the best phone number and email address to reach you at, the service address, and a description of the work you are looking for. Depending on the project, you might also share details like the size of the space, preferred timing, or other specifics that help match you with the right business.
What your browser tells us automatically. Like most websites, ours collects basic technical information when you visit: the pages you view, how long you spend on them, your browser type, and general device information. This helps us understand how people use the site and keep it running well. We use cookies and similar tools for this purpose; your browser settings give you some control over them.
Your choices
You have a few straightforward options when it comes to the information we have about you.
- Stop receiving texts. Reply STOP to any text message from us at any time.
- Find out what we have on file. You can ask us what personal information we hold by reaching out through our contact page.
- Request deletion. If you would like us to delete your information, send that request through our contact page and we will take care of it, subject to any information we are required to retain for legal or business reasons.
Our affiliated brands and shared service providers
Bellows Air Duct & Vent Co. of Chicago is one brand within a broader group of home-service websites and brands that operate under common ownership or management. That group uses a shared set of vendors and platforms - including call-answering and scheduling systems, customer relationship management tools, web hosting, and marketing technology - so things run efficiently across all the brands.
Personal information you share with us may be passed among our affiliated brands and those shared service providers when doing so helps route your request to the right trade specialty or geographic area, or when needed for customer support, billing, fraud prevention, or quality control. Any affiliated brand or shared vendor that receives your information is expected to handle it under this Privacy Policy or one that covers the same ground in all material respects.
Your consent when you submit a request
When you fill out a form on our site, start a chat, call in, or send us your information in any other way, you are acknowledging and accepting that your contact details and project information will be forwarded to the business that responds to and performs the requested work. You are also accepting that Bellows Air Duct & Vent Co. of Chicago and that business may follow up with you by phone - including calls placed with an autodialer or that use a prerecorded or artificial voice - as well as by text message or email, about your request.
We want to say this clearly: agreeing to receive those calls or texts is not a condition of purchasing any service. If you would rather not be contacted that way, please reach out to us before or instead of submitting a form, and we will do our best to help.
Who receives your information
The whole point of Bellows Air Duct & Vent Co. of Chicago is to connect homeowners with skilled local businesses that can actually do the work. So when you submit a request, the information you provide - your name, contact details, service address, and project description - is sent to the home-service contractors and specialists in our referral network who are positioned to respond, provide a quote, and complete the job.
Those businesses are independently owned and operated. They are not our employees or subcontractors, and we do not direct or supervise their work. Once your information reaches them, they may contact you directly to discuss your project, schedule a visit, or give you a price. Their own business practices - and in some cases their own privacy policies - govern how they handle that contact.
Beyond that referral, we may also share information with service providers that help us run the site and our operations (see the affiliated brands section above), and where the law requires it.
Questions or privacy requests
If you have questions about this Privacy Policy, want to know what information we hold about you, or need to make any kind of privacy request, we would love to hear from you. The easiest way to reach us is through our contact page. We will do our best to respond promptly and helpfully.
Bellows Air Duct & Vent Co. of Chicago - Chicago, IL | bellowsairductventchicago.com | © 2026